What to Expect

From your first call to living independently, here is our process explained.

1

Contact

You reach out to us via phone or our enquiry form. We have an initial conversation about your needs, current situation, and what you are looking for.

2

Assessment​

We conduct a brief assessment to understand the level of support you need. This ensures we place you in an environment where you can thrive.

3

Referral & Matching​

If referred by an agency, we review the paperwork. We then look at our current vacancies to find a property and housemates (if applicable) that match your profile.

4

Accommodation​

Once matched, we arrange for you to view the property. If everyone is happy, we complete the necessary paperwork and you move in.

5

Support​

You settle in. Our support team works with you to create a personalised support plan, helping you with budgeting, life skills, and any challenges you face.

6

Independence​

As you build confidence and achieve your goals, we gradually reduce support, helping you transition fully into independent living when you are ready.